Download Oracle Siebel CRM 8 Developer’s Handbook PDF

TitleOracle Siebel CRM 8 Developer’s Handbook
Sub TitleA practical guide to configuring, automating, and extending Siebel CRM applications
AuthorAlexander Hansal
CategoryComputer & Programming
LanguageEnglish
Region
TagsERP CRM
ISBN978-1-849681-86-5, 1849681864
Year2011
FormatPDF
Pages577
File Size11.8 MB
Total Download383
Description

Unmatched in functionality and scalability, Siebel enhances a company’s sales performance, improves customer satisfaction, and provides a robust Customer Relationship Management system for an organization. Written by Oracle employee and Siebel expert, Alexander Hansal, this book is a complete practical guide to configuring, automating, and extending Siebel CRM applications. You will learn how to configure the Siebel CRM user interface objects as well as the underlying business layer objects by using real-life case study examples. In addition, you will learn to safely configure the Siebel data model. You will learn how the object types in the Siebel Repository are related to each other and how they are organized in different layers. The book then teaches you to configure the Siebel CRM user interface objects such as views and applets as well as the underlying business layer objects by using real-life case-study examples. Always having one eye on performance and upgradeability, you will learn to safely configure the Siebel data model. Understanding and using the Siebel event framework for automation is also a key focus area of the book. You will gain a thorough and solid understanding of integration objects to support EAI interfaces.

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